Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when:

• Submitting an enquiry through our contact or service forms
• Calling us or emailing us directly
• Booking a service with our team

Information collected includes:

• Full name
• Mobile number
• Email address
• Moving from and to locations
• Type of move or service required
• Preferred shifting date
• Any additional message or requirements provided

We also collect non-personal data automatically through standard website analytics tools, including browser type, pages visited, time on site, and referring URLs. This data does not identify individual users.

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and provide quotations
• Coordinate and fulfil the packing and moving service you have booked
• Send a confirmation or autoresponder email acknowledging your enquiry
• Contact you via phone or email for service-related follow-up
• Improve our services and website based on customer feedback

We do not use your personal information for unsolicited marketing campaigns. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Email Communication

When you submit an enquiry form, you will receive an automated acknowledgement email from info@professionalpackerindia.in. This email confirms that we have received your enquiry and includes our contact information. You will also be contacted by our team to discuss your requirements.

4. Data Security

We take the protection of your personal data seriously. Our website uses standard web security practices. Enquiry data submitted through our forms is transmitted securely and stored on our private servers. Our email system uses SSL/TLS encryption for outgoing communications.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of data transmitted to us online.

5. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files placed on your device that help us understand how visitors use our site. You can disable cookies through your browser settings, though this may affect certain website functionality.

6. Third-Party Services

Our website may include embedded Google Maps for displaying office locations. Google Maps has its own privacy policy that governs the data it collects. We encourage you to review Google's privacy policy at policies.google.com/privacy.

We may use Google Analytics to understand website traffic. Google Analytics collects anonymised usage data. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

7. Data Retention

We retain customer enquiry and booking information for a reasonable period necessary to provide our services and for our internal business records. If you would like us to delete your personal data from our records, please contact us at info@professionalpackerindia.in.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information through our website, please contact us and we will promptly remove it.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information from our records
• Opt out of receiving communications from us at any time

To exercise any of these rights, please contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us: